NHS GREATER GLASGOW & CLYDE HEALTH BOARD - TIMELINE SERVICE
Contract Start Date - 02.06.2016
Completion Date - 31.03.2017
Amount Refunded - £638,407
Greater Glasgow & Clyde NHS Health Board are the largest NHS Organisation in the UK spending in excess of £30,000,000 per annum on utilities. The Board have an extensive Energy Management and Sustainability team, with Group Energy Managers overseeing on-site teams at each of the major facilities.
Axiom were engaged at group level, to provide a deep-dive retrospective audit covering energy costs across the entire Board. They did so by calling off on the Analysis & Reconciliation Services Framework
Due to the size of the portfolio the audit was broken down into 2 streams - first the physical energy costs; the fiscal journey from power-station to plug, followed by a taxes & levies audit by the utilities accounting team.
Significant refunds were identified by both audit streams. In total over £600,000 of refunds were handed back to the board, and annual ongoing savings were in excess of £150,000
KING'S COLLEGE HOSPITAL NHS FOUNDATION TRUST - TIMELINE SERVICE (WATER)
Contract Start Date - 19.04.2018
Completion Date - 19.08.2018
Amount Refunded - £67,600
King's College Hospital NHS had previously engaged Axiom to perform a deep-dive audit of half-hourly metered electricity and gas billing in 2016 which resulted in refunds in excess of £100,000. In April 2018, the Trust contracted with Axiom again - this time to audit historic water billing. A number of errors were discovered, resulting in refunds of around £65,000 and ongoing savings of £54,000 per annum.
King's College Hospital NHS have since contracted with Axiom again to review their non-half-hourly electricity billing.
NHS LANARKSHIRE HEALTH BOARD - TIMELINE & UTILITIES BUREAU SERVICE
Contract Start Date - 20.04.2017
Completion Date - 23.11.2017 - Ongoing Bureau Service
Amount Refunded - £428,206
NHS Lanarkshire engaged Axiom through the Analysis & Reconciliation Services framework (EoECPH) as a first step in gaining greater control of their energy and water spend.
Axiom identified over £400,000 of billing errors and ensured their timely refund to the health board. These errors, once put right, have culminated on over £75,000 per annum in avoided costs.
NHS Lanarkshire then contracted with Axiom to provide an ongoing bureau service - validating, processing and reporting on electricity, gas and water billing on a month by month basis. This has given the energy & sustainability team better oversight of the board's utility spend, and freed time for them to engage with other projects.